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Instant Pro Hosting has always strived to provide an extremely high standard of customer service. Please select the appropriate department below to help us better service your request. If you are unsure as to which department you should submit your request to, please select the Sales Department and we will ensure your request is processed promptly.


Instant Pro Hosting Sales Department                                                                                                                              

The Instant Pro Hosting Sales Department can assist you with pre-sale questions, account upgrades/downgrades and other modifications related to a client account.

Average Response Time: 12 Hours
Availability: 8am - 10pm, Mon - Sat.

Click here to submit a Sales ticket


Instant Pro Hosting Technical Support Department

The Instant Pro Hosting Technical Support Department handles all technical related issues and questions from our clients. This department is available 24/7/365 to answer all technical support tickets.

Average Response Time: 30 Minutes, 1 Hour Guaranteed
Availability: 24/7/365

Click here to submit a Support Ticket 


Instant Pro Hosting Billing Department                                                                                                                         

The Instant Pro Hosting Billing Department assists clients with inquires related to invoice and payment issues. Our Billing Department also manages and processes refunds.

Average Response Time: 12 Hours
Availability: 8am - 10pm, Mon - Sat.

Click here to submit a Billing Ticket


Instant Pro Hosting Knowledgebase

The Instant Pro Hosting Knowledgebase has answers to some frequently asked questions, and may be the fastest way of getting basic support. If you can't find the answers your looking for in the Knowledgebase, you are more than welcome to contact an Instant Pro Hosting Representative.

Average Response Time: Instant
Availability: 24/7/365

Click here to view the KnowledgeBase


Instant Pro Hosting Abuse Department                                                                                                                         

The Instant Pro Hosting Abuse Department handles Copyright Infringement issues as well as Terms of Service issues. If you believe that your Copyright has been breached, or that one of our clients is breaching our Terms of Service, contact the Abuse Department for the fastest resolution to the issue.

Average Response Time: 24 Hours
Availability: 9am - 5pm, Mon - Fri.

Click here to submit a Abuse Ticket


 
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24/7 Technical Support
Instant Pro Hosting support technicians are available 24/7 to assist you with any issues that may arise while using our services. We offer a 1 hour response guarantee to ensure prompt responses to your technical support tickets.
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